The Merchant, Salem MA - Deals & Reviews

Would recommend for a short stint

Charming hotel, convenient location, with enjoyable complementary breakfast options like spinach quiches and berry yogurt. A wonderfully clean and quiet room featuring air conditioning and a flat-screen TV.

Nothings

The staff was attentive and friendly. Our room was spacious and featured a cozy fireplace. Snacks and drinks were readily available in the pantry. The bathroom had heated floors, which were a nice touch. Location was perfect, within walking distance to attractions. 😊

Solo traveler looking for charm and convenience

My stay was quite a journey. The quirky decor and friendly staff made it a memorable experience, especially when I met a staff member who shared fascinating tales of the place's history with me. One night, I enjoyed the cozy ambiance and free snacks in the communal kitchen, felt like I was at home.

It was a bit pricey but for the experience, I thought it was acceptable.

perfect base for exploring salem's historic gems

I loved the fresh baked cookies waiting for us upon arrival, and the charm of the beautifully decorated rooms made my stay even better. it's just a short walk to the Salem Witch Museum and only a few steps to Cafe Kushco, perfect for someone who enjoys strolling through city streets and parks.

we had a fantastic stay at the merchant. the staff was super friendly and kept in touch to ensure everything was great. our deluxe queen room was clean, comfortable, and beautifully decorated. it’s right in the heart of everything yet still peaceful. they even provide healthy snacks and a coffee machine!

would recommend

Merchant is a charming hotel situated in the heart of Salem, providing easy access to local attractions, restaurants, and shops. The George Washington suite features a cozy fireplace, heated bathroom floors, and thoughtfully stocked toiletries. The decor is eclectic, and the staff is exceptionally friendly and attentive, making the stay pleasant and memorable.

Noisy street and occasional outside disturbances.

I was charmed by the eclectic decor and cozy lounge area. it felt so welcoming. The staff were incredibly attentive, assisting with my bags and providing thoughtful recommendations for exploring Salem. The heated bathroom floors were a delightful touch!

More accessibility options for seniors would be helpful.

The Deluxe King Room had a cozy gas fireplace that added charm, perfect for a couple's retreat. The decor throughout the hotel blends beautifully with the historic features, creating a unique atmosphere that stands out in the heart of downtown.

The parking situation felt misleading. while they advertised free parking, finding a spot was tricky, and an extra fee caught us off guard. On the breakfast front, the offerings were quite basic, more akin to snacks than a full meal, leaving those expecting a substantial start to their day somewhat disappointed. The floorboards creaked, a reminder of the old building’s charm but also an annoyance if you're a light sleeper. Additionally, there was no elevator access, which could be a hassle for those with heavy bags or mobility issues.

Charming decor set the scene for a delightful stay, complemented by delicious fresh pastries, including scones and muffins, at breakfast. The friendly staff frequently checked in through texts, adding a personal touch to our experience. The only downside was limited privacy in the common areas, which sometimes felt too open for a cozy retreat. The location made it easy to explore nearby attractions without needing to drive, enhancing the overall experience.

Great stay, just fix the parking!

Had such a nice time! Room was super spacious and the decor was lovely. The bathroom? Totally gorgeous! Loved the complimentary snacks—they really hit the spot when we didn't wanna go out. Just gotta say, the parking instructions were kinda a mess, real frustrating trying to figure out where to go.

We had a wonderful stay, far exceeding our previous experiences in salem. The room was beautifully decorated, and we loved the cozy fireplace that added a romantic touch. The friendly staff ensured everything was perfect, and having complimentary snacks available 24/7 was a nice added bonus.

parking spaces were limited.